Top 10 Priorities for Medical Office Waiting Rooms

Your waiting room is the gateway to your practice. When patients visit they base their satisfaction not just on the care you provide, but also on the environment you provide. Delivering a superior patient experience can be challenging, especially when it comes to creating comfortable patient waiting rooms. TV’s are an integral part of any modern medical office and it’s important to understand the Top 10 priorities for medical offices, when designing your waiting room experience.

1. Professionalism

Providing a professional environment for patients is of the utmost importance for medical providers. Patients for trust in their doctors, not just from the level of care they receive, but the environment in which they are treated. Displaying inappropriate TV shows and films can create an uncomfortable atmosphere which can undermine what a medical provider is trying to accomplish. And Cable TV and online streaming services have much more inappropriate content than you may think.

2. Compliance

Keeping up with government requirements and regulatory protocol is important to running a successful practice. Cable TV is often not compliant with certain regulations and isn’t built with a medical office in mind.

3. Communication

Selecting specific content that relates to a medical provider’s specialty can be a great way to communicate to patients how their health is connected to their lifestyle. Using a TV in your waiting room or exam rooms is a great way to communicate with your patients.

4. Stress Free

Watching worry-free and appropriate content helps to reduce anxiety and stress levels in the patient. A cooking show, music video or celebrity interview can go a long way to easing peoples’ minds as they wait. Controlling what’s on the TV allows you to create a stress-free environment.

5. Entertainment

Entertainment is important in a medical environment. You don’t want people to be bored while they wait, or to feel like they are spending too much time waiting in your office. Being able to provide patients with a variety of content helps to keep them interested in waiting for their appointment or procedure to start.

6. Staying up to Date

Having the latest news on the TV is actually quite valuable. But not the kind of news you find on 24/7 news stations on cable. Medical offices need to have filtered news that is up to date, but won’t be off-putting to their patients. Companies like It’s Relevant TV and RELE.TV provide filtered news content for medical offices.

7. Branding

Your brand is important. This ties into the 1st point of professionalism. Having your logo on the wall, the front desk or on the TV is a great way to show the strength of your brand.

8. Educational

Being able to provide educational content related to the services you provide or specific specialties can help patients understand more about what you do. It can help them become more comfortable in your environment. But you don’t want to go overboard “over educating” them. It’s important to have a balance between providing helpful information, and giving patients too much– causing them added anxiety about being at your office.

9. Safety & Preventative Care

Content that provides tips and other elements of preventive care can be an important part of the patient experience. That’s where patients can leave the office with a few helpful action items in mind. During the peak of COVID-19, many offices moved to provide information on how to prevent the spread of the virus. Videos about proper hand washing, and social distancing were great examples of ways patients could act better to avoid getting the virus. Today many of these messages remain relevant.

10. Cost Saving

Investing in a platform like It’s Relevant TV can help to save costs related to content. By choosing from their huge library of content that is categorized and customizable to match what your patients enjoy watching, you can minimize costs that can be otherwise associated with cable subscriptions or individual streaming services. It’s Relevant does not require a cable or satellite subscription to work so you can cut the cord.

In conclusion, it’s important for a medical office to control what’s on their TV. This can help create a professional environment, as well as provide educational content. Investing in a platform like It’s Relevant TV for Medical Offices can help to save costs related to content while avoiding risks and retaining the professional atmosphere needed.

Branded TV Like Gas Stations Have

Have you seen the TVs above the pump at your local gas station? Wonder how that unique quick-hitting network came to be?

Digital Signage at The Pump

Gas stations utilize custom TV software to deliver programming and digital signage to customers as they wait. Whether you have a gas station, retail store, restaurant, car dealership or office, you too can benefit from having a customized TV network in your business.

While most of the gas station tv networks are owned by closed groups and ad-supported, you can create your own TV network and generate additional revenue for your own business by using custom tv platforms like It’s Relevant TV.

Longer Short-Form Content

If your customers are in your business for more than a minute or two, you’re going to want content that’s longer than what you typically see on Gas Station TV Platforms. Most gas stations have content ranging from 10-30 seconds in length, and often repeat their content every few minutes. Businesses benefit more from displaying content that is longer, and that doesn’t repeat so often.

Create Your Own Ad Network

Once you have a custom TV network in place at your business you can take full advantage of it by forming your own ad network. TV networks, billboard companies, newspapers and more have made a fortune off of ads they’ve sold over the years. So why not you? You can use the same principles that television networks have used for years to generate additional revenue for your business regardless of what industry you are in. With something like It’s Relevant TV or Rele.TV you can make your own Ad Network and keep all of the profits!

Top 5 Business Television Trends for 2023

As an ever-growing resource for setting up virtual meetings and keeping in touch with colleagues, customers and employees, it’s no surprise that more and more businesses are beginning to incorporate televisions into their spaces. Whether it’s for group meetings, videoconferences, or simply for displaying vital information in the office, TVs offer businesses a range of potential uses, making them an increasingly popular addition to the workplace.

In recent years, technology has advanced to the point that it’s now possible to use televisions for a variety of purposes in businesses. With the right setup and peripherals, it’s possible to use TVs to display important messages and visuals throughout the workplace, to communicate with employees, or even to present company-wide presentations or training sessions. Additionally, modern TVs can be turned into video conferencing solutions, allowing businesses to host remote meetings with colleagues all over the world.

1. Digital Signage

Beyond just videoconferencing, many businesses are now turning to digital signage solutions for their offices. With digital signage, businesses can display anything from office hours to important reminders in shared spaces, or even use motion sensors to display personalized messages to specific customers or employees. Additionally, with the help of versatile software and apps, businesses can connect display walls to their existing enterprise content management systems, allowing them to easily create and manage digital signage content in real-time.

2. Corporate Communications

One of the main advantages of using televisions in businesses is that it makes it possible for all employees to stay up to date with the organization. Companies can use TVs to share new policies, important updates and any other information that all employees must stay aware of. This can be especially useful in retail or hospitality settings, where quick and efficient communication to the entire staff is vital.

3. Entertainment

TVs have always been about entertainment. And television inside of businesses is no different. Using TVs to entertain your customers is a great way to help them pass the time. It’s also great to have traditional TV programming in employee break rooms to give them a break from the grind.

4. Social Media Sharing

Businesses all over the world are starting to use televisions to display their most recent social media posts. Sharing your posts from Facebook, Instagram and Twitter is a great way to encourage customers to follow you.

5. Taking Control of Your Business TV

This is the single most important change in business television today. Taking control of what’s on the TV is something new. In the past you were stuck with a live unfiltered channel or with a looping playlist of promotions. But now with platforms like It’s Relevant TV, you can have an assortment of up to date TV programs and your company’s own messaging.

When integrated with the right technology, TVs can be incredibly useful tools in the business world. Depending on the company’s needs and budget, they can be configured to streamline operations, provide better customer service, or even serve as a reliable source of entertainment. In any case, they’re a great way to keep employees up-to-date and engaged.

Top 5 Innovative Branding Ideas for 2022

The world is always evolving and in 2022 there are some great new ways for you to brand your business. Some of the Top 5 Innovative Branding ideas are rooted in classic marketing, while others weren’t even possible a few years ago!

Brand Your Business with Your Own TV Network

Here’s a great example of something that didn’t exist up until recently, yet is a cost-effective way of making an impact with your visitors. Forget about cable TV, or digital signs, the new trend is towards having your own custom TV Network. What does that even mean… “Custom TV?”

Well, simply put it’s a screen that displays what looks like traditional TV, while having filters and controls that the business can access. It gives customers something great to watch without the risks of regular TV. All of the benefits without the detriments.

Custom TV providers like It’s Relevant TV and Rele.TV license the content for commercial use, also keeping you clear of any copyright issues you may face when showing videos from private streaming services like Netflix, Hulu and YouTube.

And on top of it all you are able to have your own brand and own promotions on the screen for your customers to see. And that’s where the best marketing strategies come into play with Custom TV. You can reinforce your brand and give customers a great experience while they are in your location.

Brand Your Business with Swag

Everyone loves a T-Shirt; Or a pen, a bag, or anything else that they get for free. Finding some innovative items to put your brand on is a great strategy to extend your brand. T-shirts and pens used to be the go-to’s but today more and more businesses are moving towards pocket hand sanitizers, phone wipes, tablet styluses, and other useful items that people will want to hold onto. There are a ton of mainstream online businesses like Vistaprint and Custom Ink, but don’t forget to check local suppliers as well.

Brand Your Business Through Sponsorships

Some of the best branding you can do is through showing what you support. So instead of buying a billboard on the highway and giving all of those funds to a media company, try searching out the local little leagues and school-run organizations. The advertising will cost you a lot less, and the money isn’t only buying you an ad or a banner, but goodwill as well.

Brand Your Business By Creating an Event

It doesn’t matter what industry you are in, whether you realize it or not, you and your team have expertise that matters. You can be fixing cars, treating people medically, baking cupcakes or offering tutoring services. Regardless of your industry, there is always room for an event.

You can have an open house to showcase your work process and allow others to appreciate what you do. You can hold a seminar at the local library to team people an aspect of your business to spark their interest in other things you offer. Events are great because they solidify you as a prominent source of information. They also can help you generate a lead list of attendees who will be more open to future communications from you than some random person who sends them an email.

Brand Your Business By Donating Branded Materials

This dovetails nicely with the swag-strategy. You can donate branded pens, pencils, bags, water bottles etc. to local organizations that contain your target market. If you have a bakery that serves school age kids, donate some #2 pencils to the school system with your name integrated into them. If you have a restaurant you can donate mugs or cups to local hotels so visitors can discover your establishment while they are visiting.

ViewMedica Alternatives for Waiting Room TV – VMCast Reviews

Looking for an alternative to ViewMedica for your medical waiting room TV? We’ve summarized the top choices below.

Whether you’re a hospital, medical office, urgent care, doctor, dentist, or specialist, having a quality TV service provider in your waiting room is very important. Many people who had used the ViewMedica VMCast system in the past are looking for alternatives that provide a more content-rich experience. They are looking to achieve better patient engagement and visitor satisfaction with a different TV provider. Let’s take a look at the 3 types of TV services available to medical offices today:

#1 Custom Television Network

A custom television network is a relatively new technology. It’s a platform that delivers a variety of TV programming (that you can control), combined with the ability to message to your patients. Your messaging can take many forms; from your own videos and commercials to “digital signage” imagery, and programmable text on the screen. The Custom TV Network, pioneered by companies like It’s Relevant TV, keep television on the television, combine it will messaging, and provides ample control to the medical practice.

#2 Medical Information TV / Digital Signage

Medical Information TV provides a limited library of medical content, typically geared at medical specialties. At first glance these services, including ViewMedica, seem like a great match for a medical waiting room, but a closer examination of patient feedback shows that the content could use a boost. The goal of these services is to “educate your patients”, but if your patients aren’t engaged enough to watch the TV it’s really had to get that done.

The videos play on loop and can get very repetitive for patients sitting in front of them for any length of time. For this reason patients tend to “tune out” fairly quickly. They’d rather browse social media on their phones than watch a TV filled with only medical content and advertising for the practice.

Medical Information TV providers typically charge for access to videos and may charge extra per video you want to use. Some providers place pharmaceutical ads on your television that may become a source of added stress or anxiety for your patients.

#3 Cable Television

Cable TV is the service most often used in medical environments across the U.S. Cable lacks the ability to control anything other than choosing the channel you are on in any given moment. Competitive advertisements, inappropriate content and more can come across a cable TV broadcast. And short of advertising on cable, you can’t put your own messaging on the TV.

Best ViewMedica Alternative

While ViewMedica’s library of medical videos on demand is very much appreciated by doctors and specialists, you can do better than ViewMedica’s VM Cast service in your waiting room. Playing a small selection of medical videos that may not be relevant to your patients, over and over as they wait is a surefire way to lower patient satisfaction. Instead we recommend a custom television solution like It’s Relevant TV. Keeping the content relevant is crucially important for better visitor experience and online reviews.

Utilizing ViewMedica in the exam room, on a tablet for instance, is a great way to have videos on demand to show your patients. But it’s just not as good of a fit for the waiting room.

It’s much wiser to use a service that focuses solely on waiting room TV to provide the best patient experience, instead of trying to fit a square peg into a round hole. Relevance is key to keep engagement high. Check out It’s Relevant TV and Rele.tv for truly relevant solutions for medical waiting room environments.

Ad-Free TV for Your Business

Keep ads out of your business!

Business owners are looking for solutions to remove ads from their TVs. Whether you operate a restaurant, retail location, medical office or car dealership, you’d likely prefer an AD-FREE TV option for your visitors to enjoy. But cable TV is riddled with ads, and streaming services like Netflix aren’t legal to use inside of a business. So what can you use that gets rid of the ads, is legal, and will still entertain and inform your visitors?

There are a few “custom tv” options out there today that can help you achieve these goals. They are all services that have secured content for commercial display to save you from licensing worries, but they are not created equal. The services differ in the following ways:
1. Size of Content Library
2. Variety of Content
3. Cost

If you don’t care to read about all of the details and would rather skip to the punchline, we believe that It’s Relevant and Rele.TV are the best options for Ad-Free TV.

1. Size Matters (for content libraries)

Q: What’s worse than seeing a TV filled with countless ads?
A: Seeing the same programs over and over on an endless loop

Many companies that provide tv services to business operate with a limited library of content. Content is costly, and many of the largest custom TV operators purchase their content to use forever. And they only purchase just enough content in order to keep their expenses low and maximize their profits. This leads to a lot of looping channels, and unsatisfied viewers.

As a business owner you want to find a company that works with TV networks and content producers regularly to make sure you have fresh content year round. The more content they have the less “loopy” you will feel watching the TV.

2. The Greater the Variety, the More People You Will Please

No matter what you do you can’t please everyone all of the time. But if you use a TV provider that is only offering a limited set of content, or only a handful of channels to choose from, it’s even harder to make your visitors happy.

Many industry folks think that their visitors want to hear about their industry while they wait. But it’s just not true.

Just because you are at a car dealership waiting for your car to be repaired, or at the doctors office waiting to be seen by a doctor, does not mean you want to hear about car or medical stuff the whole time. People in those situations are typically happier when they can take their minds off of the fact that they have to be there. Location owners can do their visitors a great service by putting a variety of content in front of them.

A lot of services tout their ability to remove outside ads from TV, but they also remove TV programming from the TV at the same time! A lot of times these services are referred to as “digital signage” and they have pretty much tossed the baby out with the bathwater. They use a television to display a looping set of videos or image slides (signage) instead of TV programming. And who wants to watch a sign???

3. Ad-Free Doesn’t Mean It’s Free. You Still Get What You Pay For

The third thing to look out for when selecting an Ad-Free TV provider for your business is cost. Cost is typically the top of the list for most businesses when considering their options, but the TV is one area you do not want to skimp on.
Here’s why:
1) The TV shapes visitors impressions of your business environment.
2) The TV can be a great tool to communicate with your visitors.
3) What’s on the TV can generate more business for you, or take business away.
4) Positive waiting experiences lead to better online reviews.

A lot of business owners gravitate towards “Free TV Services” for their businesses. And who wouldn’t want something for free? Well the old saying “you get what you pay for” holds true here. Free TV services typically have limited content, and are often ad-supported. And if you can’t control the content and/or advertising, it’s not worth it. Not even for “free”.

There are a number of services you can find for under $100 a month that will give you better content, an ad-free experience, and provide ways to promote your own business on the TV. We recommend taking a look at It’s Relevant TV and Rele.tv for feature-rich ad-free TV options.

These platforms include licensed television shows without the commercials that usually accompany them. So the content is high quality, but the focus remains on you, and providing your visitors with a great experience. And unlike the majority of television, these are built for your business, not for advertisers.

Best Ways to Get Positive Reviews for Your Business

In the age of the internet many people like to “Google” a business, medical office, or restaurant before they visit it. It’s human nature to want to get an idea of what you’re “in for” before you visit somewhere you’ve never been. And the internet has made it easier than ever before to find out just what to expect.

Your potential customers will find two things as they search for you:
1. The stuff you are promoting about your own business
(What you want them to know)
2. Reviews that others have left about your business
(Some things you may fear them hearing about)

What You Want Visitors To Know

Every business owner wants their visitors to know the “good stuff” about the business. You want to share why the business is preferred by so many, how many honors, records, or awards you may have, and how much recognizable members of your community love what you do. A lot of this can be achieved through carefully crafted media. Media takes many forms, but most businesses these days start with a website.

Your Website
Your website is a place you can share all of the above, all while keeping within your brand identity. You can share photos, videos, testimonials, product details, hours and information all on a website designed to look and feel like your business. Not only can a great website promote the business itself, but it can add to it. Examples of this can be found in restaurants, retailers and medical offices that have added online ordering, curbside pickup, and appointment setting. All of these conveniences can make customer experience more positive.

Your Business Environment
How to people feel when they walk in? What kind of conveniences are in place for your visitors? If they have to wait, what are you doing to make their waiting experience b? All of these questions look at your business environment. The physical space in which your visitors see and feel. There are many things you can do to create a more positive environment, but we suggest starting with the simple things like putting in comfortable seating and making conscious choices about what to put on your TV.

Your Advertising
How you portray yourself in the public eye will inform how people think of you. Advertising has long been a way to shape public perception. That’s why it’s so often used in politics and branding. Whether you are creating a billboard for the highway, or a TV commercial to air, there is great power in advertising. The more times people hear something the more they embrace it, so think of advertising as the way to get your controlled messaging across.

Now advertising has come a long way in the past few years, and it’s not all about paid slots anymore. Airing a TV commercial on local cable can be really expensive, especially if you want to replay it a bunch of times. We’ve found that creating your own TV network within your business is a much more cost effective way to take advantage of the TV medium, without having to spend money every time you want to air the commercial. Platforms like It’s Relevant TV offer businesses an unlimited number of playbacks of their own ads within their businesses– while mixing them with TV content matched to their audiences. It’s a great way to create a comfortable and controlled environment for your visitors.

Improving Online Reviews

Every business owner wants their visitors to know the “good stuff” about the business, yet so many review sites seem to be filled with more bad than good. It’s unfortunate, but human nature favors something psychologists call the negative bias. It’s the notion that we are drawn more to the negative than the positive in many situations. Simply put, one negative review can do more to hurt you than 1 positive review can to help. You may even feel that 1 negative review does more harm than 5 positives do to provide good, because negativity is so much more powerful in society.

So how can you avoid these hurtful negative reviews? The best way to do this is to provide your visitors with positive experiences. Easier said than done right? It is, but it can be easier if you follow a few best practices:

Do the Best You Can To Start
Always put your best foot forward. Do what you can to make people comfortable in your space and address things you feel might be problems before they become them.

Communicate to Your Visitors
You want to let your visitors know that you care about them. Let them know what you are doing to make their visit a great one. We recommend highlighting things they may not know about on your TV or through another display. “Skip the line next time with our new mobile app”.

Get Timely Feedback
Don’t assume that you’ve done everything right. No one is perfect, and every business can improve. But it shouldn’t be a guessing game. The way we can all best improve is to solicit feedback from our visitors.Getting feedback from people while their experiences are freshest in their minds is vitally important.

There are a few ways you can do this. Send an email or text message immediately after someone visits if you have that info. If you don’t it’s even easier to post a message on your TV with a QR code that visitors can scan while they are there. Once they scan it they can answer a brief survey and you can get direct feedback, while they are still in the building.

Review Their Feedback
Getting great feedback is the first step, reading the feedback and understanding it is the next step. It’s best to have a member of your staff assigned to this role so that it is done regularly. This is not an old fashioned “comment box” mentality, opening the box up once a month and looking at some anonymous notes that you can choose whether or not to act upon. In today’s society people expect you to act quickly.

Act Upon Feedback & Communicate Back
After you have reviewed the feedback, and whether or not you intend to act upon it, you should communicate back with your visitor. Don’t wait more than 24-48 hours to get back to people that have left you feedback. You want to show your visitors that you value their opinions and they time they took to message you. If you do intend to make a change or if you have a solution for them personally let them know so that they feel that you have solved their issue.

Why it is So Important to Ask for Feedback

There is also an added advantage to soliciting this feedback. Often times when someone has a bad experience they want to tell someone. If they tell a friend it may cause their friend to not visit you in the future. And worse, if they go online and write a review it may cause a whole group of people that don’t even know them to not visit you. By focusing their feedback back to you not only can you address it directly and do your best to help, but you are also diverting the negative review away from the public eye, and keeping it private.

Free TV for Medical Waiting Rooms

Looking for a full-featured TV service for your medical office waiting for free?

There is no such thing as a free lunch, but is there a good free TV solution?

We all know that free isn’t usually free. There is typically a catch. We’ll examine the things to look out for in this article, but if you want to cut to the chase, TV services like this one, are as close to free as you’ll get; with features that make it worthwhile, and tools to even offset the cost.

Many of the self-proclaimed “free” TV services are giving you TV while they are taking something away from your office. Let’s examine some of the ways that “free” service can actually cost you:

Most free services will put pharmaceutical ads on and confuse your patients into thinking you are endorsing the drugs on the TV. This can lead to a lot more patient examination time having to answer a bunch of questions that were generated in your waiting room.
Most free services have limited content that they provide. Many of the TV providers are operating with a limited library of content. They will continue to loop the same set of videos over and over, making your patients feel like they are waiting even longer than they really are. It can lead to poor online reviews and overall attitudes.
Most free services have boring content. While many of the medical related TV services provide specialty videos and seem great on the surface, the content can be very off-putting to your patients. Medical content played over and over has been known to create a nervous/anxious atmosphere for folks as they wait. No matter what your medical profession you want to create a healing environment, not one that makes people feel worse when they come in.

Free isn’t always the best option

We all know the phrase “you get what you pay for”, well when something is “free” what are you getting? When something is branded as “free” it’s likely taking advantage of you in some way.

Is it too good to be true?

A free TV plus videos that you pay nothing for may seem like a win, but beneath the surface there is almost always something else going on. Because as a medical office with a waiting room, you have something these service providers want; a captivated audience.

Those folks who are waiting in your office are taking in what you provide them on the TV. It’s your choice what you want to provide them. Would you rather share messaging for outside businesses, drug companies and emerging brands, or would you rather have it focus on you and your partners? You have the choice.

Recommended Read: “Top 5 Reasons a Free TV Service is Bad for Medical Offices“

Free Waiting Room TV that’s paid for by a local partner

You don’t want someone you don’t know to be controlling your TV and reaping all of the benefits from it. So there is an alternative that lets you pick your partner, have the partner pay for the service and you keep control.

It’s Relevant TV, provides custom TV networks that does just that. It offers medical offices a $0/month Sponsor-Supported package in which you choose a trusted company, organization, or partner to cover the cost. In exchange, you feature their brand and messaging on your TV in a way that is mutual, non-intrusive, and most-importantly; safe for you and your patients.

If anyone should be making money off of the TV in your business or medical office, it’s you, or a partnered brand.

Do I Have the Licensing Rights for Using TV in My Waiting Room?

This question is becoming much more common these days as motion picture companies, television studios and others are sending threatening letters to business owners. It doesn’t matter what industry you are in– if you operate a medical office, restaurant, retail establishment or car dealership, you can be held liable for showing television content that you don’t have adequate permission to display.

And it doesn’t matter how you are playing this content, whether it’s on a DVD, or through a popular streaming provider like Netflix, Hulu, Disney+ or YouTube. Showing that content inside a business is likely against copyright terms, and could put you in legal jeopardy. Hulu’s Terms & Conditions for instance clearly state that their service is NOT for commercial use. Therefore, you cannot use it in a public or business setting- even in a waiting room.

Did you receive a threatening letter from a licensing company?

While there may be many valid points in a letter you’ve received in the mail from a content licensing organization, you should read it carefully, and realize that there is not one licensing body for all content. In a lot of cases these letters are designed to scare you into using a service that they are selling. Many of these services will offer a solution that shows a limited library of uninteresting content, looped on your TV day in and day out. You don’t need to trade away interesting television for “safe” TV when there are options out there that are both safe and interesting.

Just know, you are not obligated to use any specific licensing service in your business or waiting room. You just need to be sure that whatever service you are using has secured commercial playback rights for the content you are showing.

There are TV Providers that Include Business Display Licensing as Part of the Service

While Hulu, Netflix, Sling, Pluto and other streamers do NOT provide commercial licensing at the time of this article, there are other providers who do. And that’s what you want to utilize in order to keep your in the copyright-clear. It’s Relevant TV is one service provider that was built with integrated commercial licensing from day one. It’s cost-effective, easy-to-use, and features a growing library of over half-a-million videos. In addition to being the best streaming option for businesses, it’s also the best cable replacement on the market.

Top Waiting Room Digital Signage Systems: Finding the Best

We all know that a good waiting experience can lead to a great visitor experience. And great visitor experience is the surefire way to get incredible online reviews. So, what are you doing to make the experience great?

The Best Customer Experience

Your visitors’ experiences begin in your waiting room, and what you have in the waiting room can influence patient/customer mindset for their entire visit. If you stumbled upon this article through an online search, you probably already had it in your mind to employ a digital signage system. Digital signage is exactly what it sounds like; a sign that displays on a digital screen instead of being a static print.

Digital signage systems use televisions to display your messages, text, images and even videos for your videos to see. But not all systems are created equal. In fact, most of them are known to create a repetitive experience that leaves a negative impression on your guests.

People enjoy watching TV. The vast majority of Americans spend multiple hours a week in front of their TVs, because they want to watch. But even though digital signage is seen on TV, it’s not TV. At least, not the TV people would look forward to watching.

When’s the last time you said, “I’m going to go sit down and watch a sign”?

Probably never.

So why would you force your visitors to watch a sign as they wait? Especially when they are forming their opinions about their experience from the moment they walk in.

“Oh, well our patients barely even wait, they are only there for a few minutes”
We’ve heard that one a lot. But even if everything goes perfectly and your patients are only waiting just a few minutes, why not give them the best experience possible? 3-minutes of enjoyment certainly beats 3-minutes of boredom.

This is why we recommend looking at Custom TV over Digital Signage. Custom TV can integrate all of the things you wanted to get out of Digital Signage, and more, while keeping TV on the TV.

Custom TV for Businesses, Offices, and Waiting Areas

The pioneers of Custom TV can be found at a company called It’s Relevant TV. Based just outside of New York City, It’s Relevant licensed top television programs and effortlessly combines them with your own messaging, images and videos. It gives your visitors the best of both worlds; the ability to see and understand what you want them to, while having a positive experience from the start with great programming they will enjoy. They even have self-install kits that make it easy to transform your TV without any advanced technical knowledge.