How Much Does It Cost To Advertise On TV? | It’s Relevant TV

How Much Does it Cost to Advertise on TV?

Great question! The answer depends on whether or not your ad is going to be local, or national. Local ads cost significantly less, and are the go-to for smaller businesses for obvious reasons; your business with 1 to 3 locations on the East Coast doesn’t need to reach people in California. National ads- on the other hand, will cost much more per spot, but will cost less when divided among the viewers you are reaching.

If you’re reading this, chances are that what you’re interested in is a local advertisement — however both will be covered. Before we start, it is worth noting that there’s a third option that most business owners don’t think of; which is running your ads on the TV within your business itself. If you think that’s counterintuitive to the point of playing an ad on television, keep on reading and see why more and more business owners are adopting this new strategy.

Want to Advertise on TV? Here’s what to Expect

Business owners looking to run a local ad can expect to pay upwards of $1,500 for a 30-second advertisement on a broadcast network — compared to national ads, which can cost as much as $120,000 for an ad of the same length. Cable TV networks in limited areas can cost as little as $50 per spot, but the viewing audience for those ads is very small.

A Quick Calculation:
Just think if there are 200,000 cable subscribers. 50% of them may be watching TV at any given time, so that’s 100,000 audience. Now, those people have the choice between a thousand different cable channels. Most will gravitate towards the broadcast stations like NBC, Fox, CBS and ABC. So you may only be left with 40,000 viewers that are choosing between the other 1,000 channels. Divided evenly between the channels you might expect that ad to be shown to just 40 people. So even for a “cheap” ad on regional cable purchased for $50, you’d be paying $1.20 per viewer in the example above.

Television ads are costly, and that money spent is a lot for a small business — especially when there’s no guarantee that you’re going to make that money back. When it comes to most advertising platforms; cable TV, billboards, newspapers, etc. — you’re paying to have your message exposed to thousands, if not hundreds-of-thousands of people on the off-chance that a large number of them will see it,  be interested, and then act on it. That’s a lot of off-chances.

Don’t bet your advertising budget on the Law of Averages. Not when you can achieve the same goals, with the same ad, for far less money.

The Advantages of Advertising on your Own Business’ TV

Some might argue that the point of having a commercial ad is to have it play on broadcast television; in people’s homes. The “I don’t need to advertise to customers who are already in my business” stance comes from a place of logic, but it has its flaws. Most notably, it’s ignoring the simple fact that those customers- who are already in your business, are there because:

1.) They trust you, or they trust your brand

2.) You sell a product that they need, or you offer a service that you provide.

3.) They are statistically more likely to (re)visit your business than someone who had never been there before.

Less often than you might think it’s because they saw your ad at home on TV. The small handful of “those-interested” that you might get out of a TV ad will have an equal mindset to those who are already visiting your business naturally. It’s far easier, and way more cost-effective, to target customers who are already in your location.

Why spend thousands of dollars fishing for 1-in-1,000 people who are interested in your brand when you can instead target 1,000 visitors who you know are already interested?

Selling visitors on additional products and services while they’re right there — where they can buy or act on it that second, is the best strategy for generating more sales and repeat business. If you were advertise on TV, your product, service, or message would REALLY have to motivate the consumer to stop what they’re doing, get up, go out, and visit your business. No matter which way you look at it, the best place for your business’ ad is your business’ TV.

Finding the Right Advertising Platform to Stream your Business’ Ads

DIY solutions cost time, money, and upkeep to maintain; trust a business TV provider to do all the hard work for you.

Finding the right platform can be a little overwhelming, especially if you’re new to the technology. The best place to start looking for business TV software is It’s Relevant TV. The TV experts there know businesses, and they know television; schedule a call with them for a closer look at the technology, or chat with a representative if you have any questions about using custom TV software in your business.

If you’re going to advertise on TV, make it your business’ TV.

How To Improve The Patient Waiting Room Experience

Do you want to improve patient wating room experience?

You might have tried new furniture, relaxing music, or maybe even something for the kids; all of these are great, and effective in their own way, but the MOST effective way to improve patient experience is through the TV.

9 out of 10 waiting areas have a TV.
If you’re one of those nine, this article is for you. If you’re the 1 in 10 that doesn’t have a TV, definitely consider getting one; a good, rightly-sized television for your wall costs a lot less than you might think — but beware of anything saying FREE TV FOR MEDICAL OFFICES.

How Does TV Improve Patient Waiting Room Experience?

It doesn’t — not on its own. You need the right technology to truly improve patient experience; cable and satellite TV just isn’t enough. In fact, traditional TV services actually do more harm than good. The list of reasons why it’s a bad idea is too long for this article, however you can read about the top 3 reasons here. It all boils down to a custom TV network being the wiser, more strategic choice when it comes to waiting room television.

Did You Know? Hospitals, urgent cares, and dentists are steadily moving away from cable in favor of custom TV networks.

Custom TV software that’s specifically designed for waiting areas are built with your visitors, and your brand, at heart; whereas cable and satellite was only ever built for the home setting. It isn’t, and was never, a fit for medical offices. What makes custom television work so well are the features that come with it. Features such as entertaining content, games & trivia, and educational programming do wonders to improve the patient waiting room experience.

What can a Custom TV Network do for your Medical Office?

Custom TV networks go above and beyond delivering fun and interesting content to your visitors; it’s a safe and effective way to communicate with your patients. Customizable TV programming can be made to split the screen into content + side messaging — where visitors will anything you upload from ads promoting services, to important reminders.

Custom TV networks are a great way to gently remind visitors to wash their hands and practice social distancing!

This is an effective strategy because people are naturally drawn to the TV. If you put a different message on a big sign, a poster, and a TV — you can bet that most people would be able to tell you what was on the television. TVs are engaging, and guaranteed to get noticed. More importantly, when you mix your messaging with videos that are entertaining, viewers are going to be a lot more receptive to what you have to say in addition to creating a better patient waiting room experience.

Getting Started with your Custom TV Network

The more you know, the better — that goes for just about everything, and double for custom TV networks. The best advice when it comes to shopping is to AVOID anything that claims to be “FREE TV FOR WAITING ROOMS.” If you’d like to know why you should avoid these services, you can read all about the top five reasons here. You should also be careful about signing lengthy contracts. Not all contracts are bad, but you should always know exactly what you’re getting; it’s hard, if not impossible to back out of most contracts.

It’s Relevant TV is the best place to start if you’re new, or serious about improving the patient waiting room experience at your medical office. Chat with the TV experts at ItsRelevant.com if you have any specific questions, or call and schedule a meeting with them for a closer look at the technology itself. Finding the right TV for your waiting area doesn’t have to be complicated; take your time, do your research, and talk to whomever you can about features.

Below are some additional articles that might help your search for a custom TV network:

What Makes the Best Waiting Room TV Software the Best?

Top 3 Waiting Room TV Services for Medical Offices

Top 5 Features to Look for in Medical Waiting Room TV Software

Alternatives to Spectrio & Automotive Broadcasting Network (ABN) for Dealership TV

Looking for an alternative to your dealership TV system? Are your customers bored by it? Does it cost too much? Are you not getting what you want to out of it?

If you’re using a service like Spectrio, or Automotive Broadcasting Network (ABN), and it just isn’t working; this article is for you. Keep reading to see the reasons how your dealership’s custom TV software might be failing you, and your car business. If you’re fed up, not thrilled, or just simply disappointed with your current provider, we recommend that you start your search for a better dealership TV here.

Your Dealership TV System: What Went Wrong?

Custom TV networks for car dealerships have been around for years. While the technology has grown in the world, most of the car TV services have not. As a result, a number of the older “pioneer services” are being left in the dust by alternative providers delivering a lot more, for a lot less. Innovative ideas and technologies have transformed the dealership TV systems of 5-10 years ago into new, forward-thinking tools that are better at delivering your marketing messages, and better at entertaining your customers. If you’re browsing automotive TV solutions in today’s day and age, hone your selection by finding one that is feature-rich, and cost-effective.

A Feature-Rich Dealership TV System

If you are currently using a dealership TV system, chances are you probably liked the features that came with it, hence why you originally got it. If those features failed to live up to your expectations, or got dull over time, then you’re doing the right thing by going online and seeing what else is out there.

So what should you expect from your TV? The best TV for your dealership’s lobby is one that gets your messaging across, and provides entertaining content for customers who might be waiting for longer periods of time. It should be customizable. You should have control over more than just your own videos, but the content you’re paying for as well. More importantly; managing that paid content, as well as your own personal ads/videos should be easy, and able to be done on most smart devices. From anywhere. Lastly, your dealership TV system should integrate with your social media accounts.

Facebook, Twitter, and Instagram are often the best ways to keep in touch with your customers, generate repeat business, and get referrals. If your brand is on one, or more of these platforms – get your TV integrated! Display those posts right on your TV for visitors who aren’t following you, and give them a reason to check out your pages. If you’re interested in this feature in particular, visit click here to learn more about the automotive TV software that does it best.

A Cost-Effective Dealership TV System

Dealerships are playing HUGE amounts of money each month for services that barely include half of the features listed above. A more in-depth article comparing the top 6 dealership TV systems worth checking out can be found at the link above. But if you are currently using Spectrio or Automotive Broadcasting Network (ABN) you are likely paying way too much.

The big takeaway is that car businesses are paying upwards of $500, to $1,000+/month for their TVs. What’s truly interesting, is what those dealerships are often getting in return for that cost. The answer: A playlist.

Looping playlists, in general, are bad news. Avoid any dealership TV service that mentions the word “playlist”. Avoid them like the plague, or a live-action movie remake. A playlist is simply a list of pre-loaded videos. And whether it’s 10 minutes, 30 minutes, or an hour long, a playlist is not creating a quality waiting experience.

Neither are clips from top TV networks like NBC or CBS. Be wary of TV providers who claim to have content from those big networks. Most often, they’re just short promotional segments– a.k.a. commercials, designed to market the networks and have your customers go home and watch the full shows on their own time.

Dealership wait-time is a little longer than the average waiting room wait when looking across industries. That being said, you don’t want your customers watching a looping playlist of the same videos over and over again. It’s maddening, and creates a bad impression of your brand. Good, quality content goes a long way. Additionally, car videos showing outdated models that you no longer sell have no place being on your TV. When it comes to videos, up to date content is the best way to deliver programming to your dealership.

It’s Relevant TV: A Feature-Rich & Cost-Effective Dealership TV System

There’s only one automotive TV service that has every feature that was listed up above, and won’t burn a hole in your pocket; It’s Relevant TV. It’s Relevant has everything from the ability to upload and easily manage your own videos, access to one of the world’s largest library of licensed short-form content, and perhaps most importantly; real-time social media integration.

This is the automotive TV service you were waiting for. Partnering with brands across the spectrum, from Toyota, Ford and Subaru to Lexus and Mercedes-Benz, It’s Relevant is providing car businesses across the country with the best choice in dealership TV.

 

Top 5 Tips For Improving Your Hospital Waiting Room

Looking to spruce up your hospital waiting room? If you manage a hospital you probably want everything to look as nice as possible; that goes double for anywhere visitors are sitting for any length of time. This article will share the top 5 tips and tricks towards making your waiting room welcoming.

Tip #1: The Waiting Room TV

What waiting room feels complete without a TV for people to watch? TVs in waiting rooms is a tale as old as time, however simply having a TV is only half the battle. What you decide to put on it makes all the difference.

The waiting room TV options available to hospitals vary in terms of quality, and practicality. There’s the default standard cable/satellite service, which is a bad idea for all of the reasons listed in this article. But in short, cable is a missed opportunity, it allows competing hospitals to show up uninvited on the screen, and you can’t control what programming plays beyond choosing the channel.

Alternatively, there are patient education videos for medical offices. Yet they’re just as risky for the fact that most visitors find them boring, or in some cases; upsetting. However educational or informative they might be, the truth is that your patients most likely won’t see it that way.

Finally, there are custom TV networks, which are arguably the safest, and most cost-effective type of waiting room TV solution. It’s hard to beat a service that’s specifically designed to improve patient experience through fun and interesting videos. Utilizing a service that has videos that are fun, and interesting, is the trick though. For a head-start on where to begin looking, check out It’s Relevant TV.

Tip #2: Comfortable Furniture

Now, no one’s expecting a waiting room full of heated massage-chair recliners with built-in speakers. But some nice, well-maintained and intact chairs can go a long way when it comes to patient comfort. The bar for visitors’ expectations isn’t set very high in regards to what kind of seating they’re going to find in a hospital waiting room. Still – these are going to be chairs where either patients or relatives of patients might be expected to sit for a very long time. So it helps to invest in some furniture that won’t cause them to visit a chiropractor. Generating repeat business is important, however that’s not way to go about doing it.

Tip #3: Cleanliness!

Cleanliness. Hospitals are full of germs, sicknesses, and plenty of people anxious about catching them; so making sure that your hospital’s waiting rooms are spick-and-span is instrumental to your visitor’s comfort, and the overall state of the waiting room itself. Cleanliness is more than just vaccuming the floor, or mopping the slick surfaces with cleanser. Dust has a habit of gathering on surfaces such as lampshades, picture frames, or plastic plants that are easy to miss; but the perceptive, and scrutinizing visitors will notice the dust in these places in a heartbeat.

Next time you’re in your waiting room, run a finger over these places and see what, if anything, is being missed. If you don’t find any dust, treat your cleaning staff to something nice. Because you’ve got some folks working for you who are doing a good job!

Tip #4: Plants & Art

Plants, artwork, and other decorative accents turn a bland, or daunting waiting room into one that is aesthetically pleasing. A hospital waiting room doesn’t have to be on par with the Musée d’Orsay, but a piece of art here and there can make all the difference. It’s just a simple way to make the place your visitors will be waiting in feel more natural.

Artwork can be bought at any local gallery, thrift store, or flea market for reasonable prices. Likewise, you can find a number of plastic plants at just about any home improvement, or department store. But as with Tip #3 – don’t forget to dust them from time to time!

Tip #5: Music & Ambiance

Hospitals are a haven of sick people coughing, doctors being paged, and a host of other administration noises. These, and other typical hospital sounds, can be anxiety-inducing for some patients and a constant reminder of where they are. That’s why it’s important, or at least considerate, to invest in some kind of music, ambiance, or white-noise soution for your visitors’ comfort.

Whether it’s a radio speaker, a calming white noise generator, or even somthing as simple as a TV that’s not muted; a little sound can go a long way. If you do end up going the route of television- make sure it’s not too loud. Yelp is full of medical office reviews of patients complaining about noise levels being too high. Patients are tons more likely to post a bad experience online before they’d ever approach you, the hospital, about it.

Bonus Advice!

Play it safe with your TVs. The best thing any medical office can do for its waiting room is put something on the TV that will give the visitors something enjoyable to watch. Fun and interesting is the key. Visitors in waiting are always looking to kill time, so programming that helps pass the time is what you should be on the lookout for.

Look online for waiting room TV software for medical offices. There’s plenty of options to pick from. See what you can find, schedule some demos, and talk to some experts about how implementing a custom TV network for your hospital is a forward-thinking strategy.

 

 

Marketing Inside Your Business: Broaden Your Marketing Horizon

Most marketing dollars are spent on “external marketing.” That is, marketing which is done physically outside your business. Having to market is necessary for any business – it allows you to advertise your brand, giving you the chance to bring in new customers, and remind old ones that you still exist. There are plenty of ways to get your message out and raise brand awareness, though they are often quite expensive…

Some of the Most Common External Marketing Techniques:
– Billboards ($3,000 – $30,000+)
– TV Commercials (Local: $200 – $1,500+ / National: $342,000+)
– Facebook Advertising ($7.19 @ 1000 CPM)
– Google AdWords (Avg: $1 – $2 per click / High: $50 per click)
– Newspaper Ads ($7.25 – $43.50)
– Bus Ads (Small: $150 – $600 / Large: $3,000 – $6,500)

A Less Expensive Alternative

If there is one downside to an external market solution, it is the high cost that comes with it – though advertising on platforms outside your business isn’t the only answer. Too few business owners recognize the potential to market inside  their businesses when such a solution can be both cost effective, and beneficial for drawing in more business – not from attracting new customers, but rather by getting older ones to return instead. In the end, the most important step is choosing which platform will carry your brand and message.

It’s Relevant TV is an Inexpensive Internal Marketing Solution

When it comes to market strategies there are two simple truths to consider. One; it’s more expensive to market outside of your business than it is to market inside it. And two; it’s easier to get an existing customer to come back than it is to get a new customer to visit for the first time. That’s where It’s Relevant TV shines.

It’s Relevant is a service that transforms business TVs into tools that not only allows you to market your brand, but improves visitor experience as well. The service gives your business access to ever-changing interesting short-form content that’s designed to draw the eye better than traditional signage. And while people are engaged, they are exposed to your brand and messages. It’s Relevant TV saves on the traditional marketing costs while using a more effective medium – your TV. It targets existing customers, getting them to come back more, and spend more.

For more information please visit: http://www.itsrelevant.com

Why Customer Retention Should be a Higher Priority than Customer Acquisition

In-Location Marketing vs. External Advertising

Customer retention is key. Most marketing budgets center around getting a company’s message out to the masses. TV commercials, print ads, billboards, sponsorships, direct mail, are all forms of external advertising that are commonly used to attract new customers to businesses. But once you bring someone in, what are you doing to get them to come back?

Companies that have to advertise all of the time in order to stay in business are likely not doing enough to keep their customers happy.

Many business owners focus most of their efforts on attracting new customers in order to make more money. But you don’t only need new customers! If your goal this year was to grow your revenues by 10%, would you care if that increase came from new business, or increasing the average spend from your current customers? Of course not! More revenue is more revenue.

Money earned from new customer vs. existing

They look the same, don’t they? Because they are! An added dollar earned from an existing customer is just as good as a dollar form a new one. But it’s proven to earn that extra dollar from an existing customer than to get it from a new one.

“Research shows that it can cost up to 30 times as much to get a new customer as it does to keep an existing one. It pays to stay very close to your customers, so you know their exact needs, today and tomorrow. Your aim is to be irreplaceable as their supplier.”
Mike Johnston, The Chartered Institute of Marketing

An Inexpensive Solution

It’s Relevant TV has come up with an easy way to increase customer retention (getting customers to come back more often). Each custom TV network IRTV creates is unique to each business that displays it. Short-form TV programs grab the attention of visitors while the integrated real-time social media and promotional tools help get the business’ message across.

If you own or manage a business and have a TV, It’s Relevant TV offers a free consultation. You can explore various types of programming with an expert and start to craft something that will do much more for your business.

For more information check out It’s Relevant TV’s official site: http://www.itsrelevant.com or call their U.S. Headquarters at: (203) 588-1689

 

 

DIY TV – Customize The TV In Your Business

As technology grows and becomes more innovative, more and more business owners are turning to DIY solutions and beginning to explore new ways of doing things. We live in an age where reaching out and connecting with people is as easy as pressing a button – though just as easily, someone is capable of finding you and following you online or on social media – which when it comes to businesses, can be a potential client or customer’s first impression of your brand.

It’s Never Been More Important to Reach Your Visitors

Grey-Goose

A business wouldn’t be a business without people coming in and giving you their time and money. That’s why any respectable business will always invest in the comfort and consideration of the people who come to frequent their establishment. The most common means of catering to the comfort of visitors is the Television. TVs hang in the lobbies of medical offices, hospitals have TVs in their waiting areas, and bars and restaurants have them so people can watch as they eat.

Medical Waiting Room TV - Doctors Express Television
Medical Waiting Room TV

With customer comfort being the priority it is, it only makes sense for business owners to invest in ways to make waiting areas more inviting. Those who run something other than basic cable tend to settle on one of a few do-it-yourself alternatives. People try things ranging from stiff looping slideshows, digital signs, and streaming sticks, to playing DVDs. While these options have no regular monetary cost, they provide no real value to your business. Certain solutions may be illegal depending upon what you are showing. (See the article: Using Netflix & DVDs in Your Business).

So what’s the solution?

When homegrown DIY alternatives fall short of providing an ideal the answer is a custom TV network for your business. A network that brings the TV programs in legally and lets you message to your customers at the same time.

With It’s Relevant TV, it’s just easy. It’s Relevant gives you access to a living network, which features short-form family-friendly content designed with business settings in mind. The service allows you to customize your TV, giving you control over which categories play and what visitors see. It’s Relevant can also be used to display posts from social media accounts in real-time. This helps you to further positively promote your brand and get people to follow you online.

 

 

Television Decided the Election. What Decisions is it Making for Your Customers?

Regardless of  who you voted for in the presidential election, your decision was influenced by television. Between the constant TV news coverage and the paid ads that ran, everyone formed judgments and impressions based on what they saw and heard. TV makes a lasting impression. Let’s take a look at what this means for broadcast television, and for TVs inside your business.

24/7 News Networks Care About Their Businesses, Not Yours

Today’s 24/7 news networks turn a 1-day event into months of drama. They take the normal “coverage” and inject scrutiny, conspiracy theories, and sex scandals to bring viewers on a rollercoaster of ups and downs before the grand finale (election day). News feels more and more like entertainment, and that’s not by accident. Plenty of intelligent people have already pointed out that networks do this to boost ratings and generate greater revenues for the crowded networks. And while I would agree that revenue is a driver, I feel that the larger problem is a growing laziness among the people that design the format of these shows.

The News used to be a place that you would come for facts and knowledge. It was the work of large teams of people that spent days or even weeks to bring you researched programs that included quotes from actual experts and your trusted newscaster.  The best part was that you left each broadcast better informed than when you began watching.

CBS News anchor Walter Cronkite reports that President John F. Kennedy was assassinated in Dallas on Nov. 22, 1963.
Trusted CBS News anchor Walter Cronkite

Things have changed. While the basic format of having a news anchor inside a studio reporting on the day’s top stories has been constant for decades, the pressures to do more with less money is changing the face of it. The fact of the matter is it’s much easier and far less costly to put a few people around a table to argue about a topic than it is to research and report on a news story.

News reporting can be extremely costly, especially for TV. I ran a video news company in the Northeast for almost 4 years, and we put a lot of work into each story the staff produced. From sourcing a story idea to setting up interviews, cross checking facts, recording the actual video, finding b-roll (cut-away shots), editing the video, fact checking, publishing and distributing the story – it took hours just to produce a minute or two of content. It’s hard to sustain a business with the kind of effort needed to do news reporting right.

Replacing the Reporters & Experts

Taking a look at most prime time cable news shows you see a familiar pattern these days. At the top of the hour you have the team of reporters and experts that are unbiased and reporting the facts of the day without forming judgments. All sitting or standing in the beautiful professional studio.

Then a few minutes later the professional journalists and experts peel away, and a panel of professional-looking people start to share their opinions – in the same space. Panel members can say whatever they want to say and their statements appear to be researched, authoritative and official. It feels like you are hearing from other experts when in reality you are hearing from surrogates (people that will stand by the candidate they support no matter what).

If you recognize any of the people below, then you have come across exactly what I am writing about:

clinton-trump-surrogates
Some of the many 2016 Election Surrogates

This Would Never Happen Anywhere Else

Imagine a doctor’s office for instance. You schedule an appointment with a well-established practice. You go to the office and sit down with someone in an exam room. The person gives you their opinion on your physical condition and makes recommendations on things you should do once you leave. It feels a lot like you just sat down with a doctor and got a medical opinion.

But what if the person you sat down with isn’t a doctor at all?
What if he/she wasn’t a nurse, or even in the medical profession?
What if you found out that the person you saw and heard from is merely someone that knows of the doctor, nothing else? Their medical opinion would hold absolutely no weight.

This is exactly the problem with the overuse of surrogates and non-experts in news programs today. They have the appearance of authority and are happy to share their opinion even though it’s not necessarily in your best interest.

Unbiased vs. Balancing Bias

For years the news industry has strived to be fair, factual and unbiased. However, in this election season we took one of the most noticeable turns away from that. The strive now seems to be more towards “balancing the sides”. Instead of sticking to the facts, these broadcasts allowed people to share their opinions much like facts, just as long as someone on the opposite side of the argument could do the same.

This created some real distractions within the campaign. Ultimately it may have created some single-issues for voters that moved them one way or the other in the election. Hearing that Trump “sexually assaults women”, or that Hillary “will be put in jail for deleting her emails” creates serious concerns for voters. But all of these kinds of things were being spoken countless times a day by people who looked to be authorities on what they were talking about.

You know it’s bad when the news broadcast has to fact check itself.

Television has Become Bad for Businesses

While television as a whole has more offerings than ever, and is seen in increasing numbers of stores and public places, it’s not helping businesses as much as it should. With endless channel choices at our fingertips, TV is great for the home. You can easily tune from one channel to the next when faced with something you don’t like, but not in a business.  More and more stores, offices, and public places are installing televisions simply because they can. Unfortunately, the programming the businesses choose to display on the screen often does more harm than good.

The bottom line is: even with endless channel choices, you can’t control what appears on any given channel at any given time. You could watch CNN for instance and enjoy a heartwarming story about one of the CNN Heroes.  But just one minute later you’re faced with disturbing images of war and terrorism half a world away. This can be off-putting and depressing to customers as they watch in a business.

Even when the topics aren’t disturbing in nature, they are often exhaustingly overplayed. It’s hard to forget the months of nearly non-stop coverage of missing Malaysian Airlines flight 370. With no new information CNN had to constantly improvise, bringing up new theories, even having anchors use toy planes.

cnn-malaysian-airlines-370-overplayed

It’s not just news stations that cause stress, discomfort, boredom or other negative feelings. I’ve heard complaints about even the most neutral of channels like The Food Network and The Weather Channel. People have different tastes, and leaving them with only one programming type for an extended period of time is a surefire way of losing their attention or worse: becoming a bother to them.

Take Control of the TV in Your Business

As a business owner, it is up to you to make the right choices for your business. You may have spent time choosing the colors of your walls, the hours you are open, the people you want representing your business, the type of music that plays, and the kinds of refreshments you offer to people when they visit. All of these examples are things that have some influence on the way people perceive your business. It’s the interactions your customers have with each element that dictates their overall satisfaction of your location.

TV has arguably one of the greatest abilities to shape how people feel. The combination of visuals and sound leave a lasting impression on people. What impression do you want your customers to leave with? How do you want them to feel when waiting at your place of business? What do you want them to know about your business, values, and offerings?

We’ve found that the happiest customers are the ones that get to see a variety of content.  They don’t want to feel like they are being bombarded by advertisements. For this reason, we created a platform called It’s Relevant TV that provides an ever-changing assortment of short-form television shows. The service blocks out competitor advertisements and gently brings the business’ own messaging and real-time social media onto the screen. The custom networks can operate with or without sound; all of the video content can be overlayed with optional subtitles.

It's Relevant TV

An experienced editorial team screens the included licensed TV programs before delivery to the businesses. All of the programs that we distribute are family-friendly.  We keep all political coverage short, to the point, and truly unbiased. It’s Relevant gives each business 50 categories of video content to choose from. This ensures that the programming isn’t just risk-free, but is topically oriented to visitors of the specific business. The business easily controls the messaging and social media syndication.

Learn from the Election

This election season, one thing was obvious: the campaigns understood the power of television. They knew that messaging seen on TV will stick in people’s minds and influence their decisions. This is why we saw the campaigns push their  surrogates to TV. The lazy TV networks were happy to invite them on because it saved money and filled their airtime.

TV has tremendous power over decision making. Don’t be lazy with yours.
Make sure your TV is working in your best interest as a business owner.

Written By: Jonathan Krackehl, President & CEO of It’s Relevant TV