Top 5 Tips For Improving Your Hospital Waiting Room

Looking to spruce up your hospital waiting room? If you manage a hospital you probably want everything to look as nice as possible; that goes double for anywhere visitors are sitting for any length of time. This article will share the top 5 tips and tricks towards making your waiting room welcoming.

Tip #1: The Waiting Room TV

What waiting room feels complete without a TV for people to watch? TVs in waiting rooms is a tale as old as time, however simply having a TV is only half the battle. What you decide to put on it makes all the difference.

The waiting room TV options available to hospitals vary in terms of quality, and practicality. There’s the default standard cable/satellite service, which is a bad idea for all of the reasons listed in this article. But in short, cable is a missed opportunity, it allows competing hospitals to show up uninvited on the screen, and you can’t control what programming plays beyond choosing the channel.

Alternatively, there are patient education videos for medical offices. Yet they’re just as risky for the fact that most visitors find them boring, or in some cases; upsetting. However educational or informative they might be, the truth is that your patients most likely won’t see it that way.

Finally, there are custom TV networks, which are arguably the safest, and most cost-effective type of waiting room TV solution. It’s hard to beat a service that’s specifically designed to improve patient experience through fun and interesting videos. Utilizing a service that has videos that are fun, and interesting, is the trick though. For a head-start on where to begin looking, check out It’s Relevant TV.

Tip #2: Comfortable Furniture

Now, no one’s expecting a waiting room full of heated massage-chair recliners with built-in speakers. But some nice, well-maintained and intact chairs can go a long way when it comes to patient comfort. The bar for visitors’ expectations isn’t set very high in regards to what kind of seating they’re going to find in a hospital waiting room. Still – these are going to be chairs where either patients or relatives of patients might be expected to sit for a very long time. So it helps to invest in some furniture that won’t cause them to visit a chiropractor. Generating repeat business is important, however that’s not way to go about doing it.

Tip #3: Cleanliness!

Cleanliness. Hospitals are full of germs, sicknesses, and plenty of people anxious about catching them; so making sure that your hospital’s waiting rooms are spick-and-span is instrumental to your visitor’s comfort, and the overall state of the waiting room itself. Cleanliness is more than just vaccuming the floor, or mopping the slick surfaces with cleanser. Dust has a habit of gathering on surfaces such as lampshades, picture frames, or plastic plants that are easy to miss; but the perceptive, and scrutinizing visitors will notice the dust in these places in a heartbeat.

Next time you’re in your waiting room, run a finger over these places and see what, if anything, is being missed. If you don’t find any dust, treat your cleaning staff to something nice. Because you’ve got some folks working for you who are doing a good job!

Tip #4: Plants & Art

Plants, artwork, and other decorative accents turn a bland, or daunting waiting room into one that is aesthetically pleasing. A hospital waiting room doesn’t have to be on par with the Musée d’Orsay, but a piece of art here and there can make all the difference. It’s just a simple way to make the place your visitors will be waiting in feel more natural.

Artwork can be bought at any local gallery, thrift store, or flea market for reasonable prices. Likewise, you can find a number of plastic plants at just about any home improvement, or department store. But as with Tip #3 – don’t forget to dust them from time to time!

Tip #5: Music & Ambiance

Hospitals are a haven of sick people coughing, doctors being paged, and a host of other administration noises. These, and other typical hospital sounds, can be anxiety-inducing for some patients and a constant reminder of where they are. That’s why it’s important, or at least considerate, to invest in some kind of music, ambiance, or white-noise soution for your visitors’ comfort.

Whether it’s a radio speaker, a calming white noise generator, or even somthing as simple as a TV that’s not muted; a little sound can go a long way. If you do end up going the route of television- make sure it’s not too loud. Yelp is full of medical office reviews of patients complaining about noise levels being too high. Patients are tons more likely to post a bad experience online before they’d ever approach you, the hospital, about it.

Bonus Advice!

Play it safe with your TVs. The best thing any medical office can do for its waiting room is put something on the TV that will give the visitors something enjoyable to watch. Fun and interesting is the key. Visitors in waiting are always looking to kill time, so programming that helps pass the time is what you should be on the lookout for.

Look online for waiting room TV software for medical offices. There’s plenty of options to pick from. See what you can find, schedule some demos, and talk to some experts about how implementing a custom TV network for your hospital is a forward-thinking strategy.

Using Amazon Prime Video on Your Business TV: Don’t Put Yourself at Risk

Amazon Prime delivers a long list of great movies and TV shows directly to your TV; so when it comes to TV for business, why would you choose anything else? The first, and perhaps most important reason, is because it’s illegal. If that isn’t enough to stop you, keep reading; you’ll see all the reasons why services like Amazon Prime don’t work as well in regards to serving your businesses.

Alternatively, if this is news to you, or an urgent reminder for you to find an alternative for your business, take a look at TV made for business by It’s Relevant TV.

Amazon Prime in your Business: What’s the Risk?

Your subscription to Amazon Prime isn’t a free ticket to play movies and TV shows wherever you please. Even if you purchase a Amazon Fire Stick, you can’t showcase movies that you have access to on Amazon Prime in your business. For the same reasons you can’t show services like Netflix – It’s just not legal.

As for why it isn’t legal, the reason is simple. Your subscription – your license to utilize these services, is for private/personal use only. Playing any videos off of Amazon Prime, Netflix, Hulu, or even YouTube without a commercial license violates the Terms & Conditions of the service, and may result in a heavy fine.

“Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Amazon Services.”

The writing’s on the wall. The world would be a very different place if TV for business were as cheap as $12.99 a month. The sheer inexpensive cost of paying so little for a cable TV solution should be enough of a red flag. People take licensing violations very seriously. It isn’t worth risking your business – not when a safe and better-fit alternative exists.

A Better Business TV Solution

Business TV entertainment should be just that – TV designed for businesses to entertain visitors. Amazon Prime, and all other services like it, are great; at home, or on a personal device. Ignoring for a moment that they’re illegal to show in public, ask yourself if the movies and TV shows are really the best fit for a limited waiting time anyway?

Movies are long, so are TV shows. Visitors don’t come to your business to watch TV – unless you’re a sports bar. One fact is true, however; people notice the TV.

When you settle for movies, or cable for your business TV, you’re missing out on a unique way to reach your customers and market your business.

The TV on the wall in your business is prime real estate for an easy-to-use digital TV solution that could improve your business, brand, and visitor experience. We live in an age of technology where business owners no longer have to settle for basic cable, or risk playing streaming services in front of the wrong person who will turn you in. Not when digital signage apps and custom TV networks are available for business owners to take advantage of instead.

IRTV: A Custom TV Network for your Business

It’s Relevant TV (also known across the country as IRTV, or RELE.TV) is a digital TV platform that streams television straight to your business TV. Its custom TV network works for businesses, and is designed with businesses in mind. IRTV gives you the freedom to control what’s on your TV. You choose which categories you want visitors to watch, and upload any ads, videos, or reminders that you want people to see as they look at the TV. It’s Relevant’s interesting, and always-family-friendly content leaves visitors entertained, informed, and educated about your brand.

Whether it’s waiting room screens, a medical office waiting room TV, or simply a restaurant TV, It’s Relevant is your go-to for waiting room TV programming, and waiting room television. IRTV gives you a hand when it comes to becoming more relevant to your customers. Don’t settle for cable, or be tempted to risk your business with low-cost subscription services meant for private use.

For more information on this Amazon alternative for business, please visit: http://www.itsrelevant.com

Urgent Care: The Top 5 Things to Consider For Your Medical TV Display

Choosing a medical TV display for your waiting room’s TV is a step in the right direction. But relying on content that’s strictly medical might do more harm than good. This article highlights some of the things to keep in mind when considering what to put on your screen.

1. Interesting Content

First and foremost, you need interesting content. You want to show videos that people will want to watch – videos that are relevant to things they like. Showcasing medical-related videos with graphic pictures of the body, organs, or even informative pieces about procedures can make patients uneasy. People are looking for a distraction, so putting something up on the TV that will hold their interest and help pass the time is paramount to improving patient experience.

2. Avoid Looping Video Displays

When shopping for a medical TV display for your waiting room, you want to avoid looping displays. You don’t want your patients sitting there watching the same videos over and over again – even moreso when that content is boring.

3. More Than Just YOUR Messaging

Finding the right videos can be difficult, and finding enough of them can be feel like an impossibility. Even if you have the time, patience, and resources to make your own videos – without a break in between your messages, people will likely tune out what you’re trying to say.

4. Careful Marketing to Bring Them Back

A savvy business owner recognizes their TV’s potential to be more than just a box on the wall. With the right balance of content and messaging, your waiting room TV can be transformed into an effective tool for business marketing; one that informs visitors on your services and gets them to come back. Do your first time patients know you have X-Rays, perform physicals and can administer vaccinations? Probably not. Your TV can help inform them.

5. Family Friendly Programming

Cable TV doesn’t do a great job of filtering out inappropriate content these days. As an owner, admin or practice manager you’ll want to be sure your TV does not offend your patients. Picking the right channel or custom television system will go a long way to increasing patient satisfaction.

The Best Option For Controlling Your Medical TV Display

It’s easier said than done to put together a custom video display that people will enjoy that also features your digital messaging.

It’s Relevant TV for Urgent Care follows through where most cable and medical TV displays fall short. Focused around patient retention over patient acquisition, It’s Relevant gives you access to a vast library of content with over half a million videos. Our interesting content plays alongside your ads – getting people to notice your messaging while they’re in a good mood from watching our videos. If you have your own videos, you can set them to play in between It’s Relevant’s – providing you with a nice balance of custom videos, and evergreen content.

Don’t settle for a looping TV display that shows things people don’t want to see while they wait. Visit: http://www.itsrelevant.com/ and see how It’s Relevant TV can work for your clinic.

Urgent Care: Confusions Patients Have That Can Affect Your Business

Urgent Care Centers are in practically every city of every state. Yet, some people go their whole lives without ever stepping inside one when it might have saved them time, money, and would have been more convenient than visiting their primary care physician. So what’s the reason so many people avoid Urgent Cares? We’ve found that it’s because they don’t know what’s inside!

This article helps clear up some of the more common misconceptions surrounding these handy healthcare facilities.

What “Is” Urgent Care?

If you’re in the industry you know the answer, but most people that haven’t set foot in a UC don’t! Urgent Care Clinics are medical offices that offer examinations and treatments for colds, ailments, and minor injuries that need urgent attention. These walk-in facilities offer a long list of services that a lot of people think are only available from family doctors or primary care physicians. Urgent Cares often have night and weekend hours for patients to take advantage of when their usual doctors are either unavailable, or when they need immediate care and can’t wait for an appointment. Appointments aren’t necessary for urgent clinics. Nor do people have to be existing patients in order to be qualified for treatment.

People Don’t Know what Urgent Care Centers Provide

Urgent cares offer a list of services including, but not limited to, physicals, check-ups, flu shots, bug bites, drug testing, x-ray services, seasonal care, and family care. Without the need to schedule an appointment, people find it far more convenient to visit urgent cares instead.

People Think Urgent Cares Have Shoddy Doctors

Perhaps one of the more important points to address first, is that the physicians employed at urgent care facilities are board-certified doctors who know what they’re doing. They aren’t doctors who wandered in off the streets or med students who settled for an urgent care because he or she couldn’t make it at a hospital – they’re experts who provide communities with quick and affordable healthcare.

People Think Urgent Care = Emergency Room

The walk-in convenience of urgent cares doesn’t mean these clinics are emergency rooms. They’re not. In the event of a dire emergency there are worse places to be than an urgent care surrounded by medical staff. But this isn’t, and shouldn’t, be the go to place for emergency medical treatment. Instances where that level of serious treatment is called for falls under 911 territory, and not something you go to an urgent care for.

People Think Urgent Cares Are “Expensive”

First time patients can think it’s expensive, when it’s not. Urgent care clinics provide affordable healthcare to patients, no appointment necessary, without any kind of “short notice” fee. The business model for these clinics cater to people who want quick and effective treatment without paying the arm and leg they went in there to fix. People who can’t afford a primary health physician, or who don’t visit a doctor very often, find urgent cares to be a better fit for them.

Getting Patients to Come Back

First-time patients usually visit urgent cares with one thing in mind, and that’s whatever brought them there in the first place. People who are unfamiliar with urgent care clinics tend to be out of the loop when it comes to services they can take advantage of while there – so how do you inform them?

That’s where Urgent Care TV comes into focus. Urgent Care TV from It’s Relevant TV is a marketing tool that, rather than focusing on patient acquisition, focuses more on patient retention. It gets people to come back more. It educates them on all the reasons to come back.

It’s Relevant is a living, breathing TV network with a library of over half a million videos. The interesting, and family friendly content improves patient experience and exposes them to the things you want them to see. It’s Relevant TV is more than an advertising platform, it’s a tool to help connect with visitors in ways that can’t be done with cable or a looping video display.

In the end, you can expect 5 important things from UCTV from It’s Relevant:

1. Improved patient experience
They should have a better time while they are there.

2. Patient retention
If they have a better experience they will be more willing to come back again.

3. A better medical marketing strategy
Utilizing in-clinic marketing will provide your business with a more well-rounded marketing approach.

4. Improved social media effectiveness
Patients will gain an added desire to follow you by seeing the great posts you make. You are also able to target actual patients who are more likely to act upon your messaging.

5. Positive reviews
A good experience leads to a good review. Prospective patients will look at the opinions of others before visiting your center.

Replace the DVD Player In Your Business

If you’re a business owner with a TV in your business, it goes without saying that at some point in time you sat down to consider what to have playing on it. Whether it’s basic cable, a DVD player or Netflix, an Amazon Firestick, or even a regular old USB drive with pictures and a slideshow, sometimes it’s time to revisit old tech and consider newer alternatives.

People say “Don’t fix what isn’t broken.” And this is true – no one should fritter away money on a whim. But at the same time, there’s a risk in the comfort of long standing familiarity. People who are happy with what they have seldom consider alternatives – less out of alternatives being better and more out of avoiding the hassle of change.

Out With The Old

It’s not unusual to want to get the most mileage out something, but it’s also important to recognize when something is worth revisiting. Even if it isn’t necessarily old. DVD players, services like Netflix, and external devices such as Amazon Firestick and USB Drives have broadened the options for ways you can put things on your TV.

DVD Players Are Outdated For Businesses

DVD players are great – at home. When it comes to DVD players in businesses, two common uses rise to the surface: DVDs, and looping slideshows. Regarding the former, playing a commercially available DVD, like a movie or TV show can result in a heavy fine. The reason is that even though you own the copy of the DVD, you don’t own the license to play it in public. The following article delves deeper into the risks involved when choosing to display content in your business without the rights: “Using Netflix in your Business, Don’t Put your Business at Risk!”

Legality aside, throwing a movie or the latest Disney Pixar flick up on the TV still isn’t that great of a solution. Feature-length movies can be as long as 90-120 minutes – built around characters and storytelling. Unless you’re waiting for a car to be serviced, there are few instances where putting something like a movie on for the enjoyment of visitors is going to be relevant. People don’t have the same focus to devote to a movie in a waiting room, restaurant or retailer as they do at home – and there’s no guarantee that people won’t arrive in the middle of story, or walk in on spoilers of a movie they were waiting to see. It just isn’t a good fit for businesses, and it carries the risk of disappointing visitors.

Movies aren’t the only thing that a DVD player is good for. Business owners who know that it’s illegal to show unlicensed videos, or don’t believe in playing videos in general, lean towards another option when it comes to what’s on their TVs – and that’s custom DVDs.

Custom DVDs & Slideshows Get Old Quick

It’s not uncommon for business owners to put together personal videos or collections of pictures for their TVs. While this alternative is certainly cheaper than basic cable, it isn’t without its flaws.

Custom videos loop constantly. Unless the business owner has a dedicated staff member with a lot of free time on their hands to put together a large library of content, people visiting are likely going to see the same things again and again. This can get boring, and depending on the setting in which people are waiting, the comfort of your visitors can have a large impact on their satisfaction and overall opinion of your business.

DVDs and USBs packed with videos and pictures plugged into your Smart TV lack a crutial level of customization. In order to update or make changes to either of those platforms, the devices need to be manually removed – and in the case of DVDs, new ones need to be made or switched out by hand. This is inconvenient, and in an age of innovative technology, shouldn’t be an option you have to settle for.

Another heavy loss at the cost of using custom DVDs or slideshows is the lack of live intergrations onto your TV. Features such as the local news, weather updates, and even recent posts from social media, aren’t able to be streamed and put where people are going to see it. So what else is there?

It’s Relevant TV is the Next Generation, Here Today

It’s Relevant TV is a custom TV service made for businesses. It gives you access to a vast library of short-form content to be played alongside your own videos to get people interested, and engaged. All of the content is licensed for public display, so you can avoid legal issues of playing commercial DVDs. Everything is divided into set categories for you to pick and choose from to keep the programming “relevant”.

The platform is easy to use and fully customizable – you can easily upload videos and images from your phone or computer straight to your TV. And best of all, it’s always fresh. Without you doing a thing, IRTV constantly changes the programming to keep it all interesting for your visitors.

Do away with the old, and embrace the new. It’s Relevant TV will provide your business with so much more than a DVD player can. IRTV is constantly evolving and provides business owners with the control they desire.

Top 3 Waiting Room TV Services for Medical Offices

Looking for the best TV service for your medical office? The most effective waiting room TV software both entertains patients and educates them on health topics. Medical offices use televisions to entertain patients as they wait for treatment; but there’s more they could be doing for you. While the trend of having TVs in waiting rooms started with cable/satellite, newer “custom” options have emerged that have the business and/or patients in mind. We’ve outlined 3 of the most used options below detailing how each impacts your patients and your bottom line.

We’ve also created a “Waiting Room Pain Scale” based off of the medical pain scale that shows patient’s relative satisfaction with each option.

Video: Comparing the Top 3 Medical Waiting Room TV Options

#1 – It’s Relevant TV

It’s Relevant TV achieves a great balance between entertaining your patients and informing them about your practice. By bringing in a selective set of short-form TV programs the customized broadcasts are better tailored to your patients and offer variety within a short period of time. Even if a patient doesn’t enjoy a particular program it’s over quick and a program of an entirely different type appears next. This creates more opportunities to get your patients engaged with the TV.

Once your patients are engaged, It’s Relevant TV provides a suite of easy-to-use promotional tools to get your messages across. These include “ads” that rotate automatically and display next to the TV programming, real-time social media updates from your Facebook, Twitter and Instagram Accounts, and your own videos that can play between TV programs.

It’s Relevant TV is available for a modest subscription fee and provides medical offices with Competitive Ad Block® and Pharma Ad Block™, blocking out all advertisements from competitors and pharmaceutical companies. This keeps the focus on your practice. The content is customizable and does not loop. New programs are delivered automatically throughout the day.

#2 – Medical Information TV

Medical Info TV has your medical industry focus in mind, but can often upset your patients instead of healing them. Many doctors falsely assume that patients want to see medical information while they wait to be treated. In fact, our focus groups have shown the exact opposite! Patients often come into a waiting room somewhat nervous, and seeing medical information can add to their anxiety instead of reducing it.

Medical Info TV providers often provide the practice with a way to promote itself or its brand. This is a nice feature, but many patients won’t be watching long enough to take in the information. Without some interesting content on the screen to draw them in, patients resort to using their phones or reading magazines. If they aren’t looking at the TV, the practice can’t benefit from the custom messages on it.

Medical TV providers often offer their services “free of charge” to medical offices. As we know, nothing in this world is really “free”, but the cost can be tough to see at first glance. These organizations are usually backed by large Pharmaceutical companies and Medical TV providers are looking out for their best interest, not yours.

Why is big Pharma involved? Our research found that the majority of patients that saw drug ads on the waiting room TV assumed the drugs were endorsed by the doctor/practice when that wasn’t always the case. This helps to generate enormous revenues for both the Pharmaceutical companies and the Medical TV providers. But it doesn’t do anything for your bottom line.

#3 – Cable TV

Cable TV is still one of the most used TV services in medical environments. It has a focus on entertaining your patients, but it often misses the mark. Even with thousands of channels available, cable makes you pick just one at any given time. If you only have one person at a time in your waiting room cable might work. However, when you have multiple people, sticking with a single channel just won’t satisfy everyone.

In addition to having inadequate content to keep your patients happy, cable offers no way for you to promote yourself. When your patients are watching the TV screen you should be taking advantage of their attention. Your practice could be benefiting from having some information about you in front of them. Instead, cable TV allows your medical competitors to reach into your waiting room and talk to your patients!

Lastly, Cable TV is becoming increasingly expensive. It ranks as the most expensive out of the 3 services analyzed in this article.

Your TV is an Opportunity

Hospitals, urgent care centers, medical offices, and dentists put TVs in their waiting rooms in hopes of creating a better environment for their patients. While television is not the primary focus of your practice, it can really shape the attitudes of your patients. From the moment patients walk in, until the time they leave; they are judging your office. Furthermore, when they go home they might write a positive or negative review online that can have a real effect on attracting new patients in the future. Taking simple steps like incorporating a custom TV system that focuses on their needs can truly help you. The TV in your waiting room is an opportunity you don’t want to miss.

Change can be Hard. But It’s Worth it for Your Business.

“The secret of change is to focus all of your energy, not on fighting the old, but building the new.”

-Socrates

Hesitant to Change Your TV Service? You’re not Alone.

Services like cable and satellite are bought and subscribed to as early as the point of purchasing a TV. From there on out, one’s choice of provider tends to adopt a Set It & Forget It sort of mentality. You’re comfortable with what you have, you don’t ever think to replace it, and you’re “happy“ with it.

But what does “happy” mean here? Are you excited? Does it help your business every day? Or is saying you are “happy” more like a nice way of saying that you’re settling for what you currently have because the alternative is something unfamiliar. Very few business and offices really LOVE or even LIKE the TV service they subscribe to.

Many of our clients hesitated at first to change from away from the TV service they had. Reasons included many false assumptions like needing to schedule an installation, reading long contracts, or having to make phone calls. These can all be avoided.

The single worst feedback we’ve heard is that some business owners don’t care about what’s on their TVs! Even if you don’t care, your customers DO! If you care about them, it’s worth considering what you put in front of them. Our clients find their visitors enjoy the programming more, complain far less, and leave better educated about their business. This can lead to a real return on investment from your TV. On top of the benefits, it’s also quite easy to make the switch. The installation is simple and doesn’t require scheduling an “appointment window”. You can install it yourself in under 5 minutes.

Why Fix what isn’t Broken?

Business owners and office managers should not settle. If there is something that is better and most cost-effective for our businesses we should explore it.

People tend to favor what’s familiar to them, pure and simple. That’s because with familiarity comes a sense of trust, reliance, and security. While there isn’t anything wrong with this, it can leave you blind to alternatives better suited for your needs. It’s less about fixing something that isn’t broken, and more about upgrading to better options.

airplane-open-seats-1

If you were in an airplane, squished in between two people for a flight, and were given the opportunity to sit in a set of seats completely open next to you, would you move? Of course you would! Your seat may not be broken, but it’s just not as comfortable as the open seats will be. The better option is worth taking, and the sooner you make the decision to move the more time you have to enjoy the results of the change.

Fit Your Business with something Made for Business

It’s Relevant TV is a cable alternative that’s designed for the business setting. It compliments the brief time that people are exposed to the TV and is tailored to the casual attention span of your visitors. It’s Relevant’s short-form content is easy to watch. And the diverse library of content gives your business enough categories to choose from, to be relevant to as many people possible.

Why It’s Relevant TV?

With It’s Relevant in the picture, you’re able to explore the ways in which your TV can be used to transform your business. Beyond short-form content that’s family-friendly, IRTV allows you to expose visitors to your social media and educate them about the services you provide. They become interested and engaged, come back more, and spend more on each visit. That’s where It’s Relevant TV excels. It’s built specifically for you, and it’s designed to MAKE your business money.

Generally speaking, when you see something new that you’re interested in, you look into it for more details. You take a closer look in order to see if it’s better or worse than what you currently have, and in the end chose whether or not to replace the old with the new. If you operate a business, office or public space with a TV take a few minutes to explore It’s Relevant TV. You can reach out to the staff for a personalized presentation by calling 855-ITS-RELE or emailing support {at} itsrelevant.com.

Are Your Employees Watching TV At Work? A Better TV For Your Business

Employees watching TV at work is frustrating if you’re a business owner, or you’re in charge of managing a business. If you have TVs in your business, you probably put them there for the benefit of your customers. But have your employees become the primary audience instead? If you fear that this is the case, follow this link and check out the solution we recommend.

Today, TVs are a utility that fewer and fewer businesses are without. A growing number of locations with sit-downs or long expected waits have a TV somewhere within sight. With all of the TVs in businesses, an important question comes to mind; who chooses what’s on?

It shouldn’t be your employees!

Where’s the Remote, and Who is in Control?

This varies from business to business. Example: in a setting like a bar or restaurant, the remote might not be available to customers- whereas in a waiting room, the remote might be there for any visitors to control. However in some cases, an employee is the one in charge of the remote. When an employee decides what to put on the TV, he or she might very well put something on the that they want to watch, instead of something that the customers, or visitors, would rather have on.

The TV is a wonderful distraction for visitors. Unfortunately, it can be just as distracting for employees.

One thing is true; the fact that people want to change the channel at all illustrates that even with thousands of channels out there, it is nearly impossible to pick one that everyone will enjoy.

What’s the Perfect Channel?

People and personality types are as diverse as a bag of M&Ms; you won’t be able to please everyone by putting on a channel that only caters to one or two colors. In order to appeal to the interests of all of your visitors, you need an all-inclusive channel that changes between content types. The greater the diversity in content, the more eyes you can attract to your TV.

What Brings it all Together?

A custom TV channel from It’s Relevant TV. IRTV runs diverse short-form programming designed with businesses in mind. In addition to its vast library of licensed content, the platform features space for businesses to promote additional services or specials that otherwise might go unnoticed.

It’s Relevant is focused on customer retention. The service prioritizes the people who are in your business with the intention of getting them to come back more, and spend more. Unlike cable bills that are flat expenses and give nothing back, IRTV is designed to generate revenue through its engaging features and put money into your pockets.

Are your employees watching TV when they should be working? If they’re in control of the television and you’re not around, there’s a good chance that they are. Allowing it to continue is doing a disservice to your business, and your visitors who want to watch the TV. It’s Relevant TV can help you put meaningful programming on the TV to keep customers engaged, and make you more money.

DIY TV – Customize The TV In Your Business

As technology grows and becomes more innovative, more and more business owners are turning to DIY solutions and beginning to explore new ways of doing things. We live in an age where reaching out and connecting with people is as easy as pressing a button – though just as easily, someone is capable of finding you and following you online or on social media – which when it comes to businesses, can be a potential client or customer’s first impression of your brand.

It’s Never Been More Important to Reach Your Visitors

A business wouldn’t be a business without people coming in and giving you their time and money. That’s why any respectable business will always invest in the comfort and consideration of the people who come to frequent their establishment. The most common means of catering to the comfort of visitors is the Television. TVs hang in the lobbies of medical offices, hospitals have TVs in their waiting areas, and bars and restaurants have them so people can watch as they eat.

Medical Waiting Room TV - Doctors Express Television — Medical Waiting Room TV

With customer comfort being the priority it is, it only makes sense for business owners to invest in ways to make waiting areas more inviting. Those who run something other than basic cable tend to settle on one of a few do-it-yourself alternatives. People try things ranging from stiff looping slideshows, digital signs, and streaming sticks, to playing DVDs. While these options have no regular monetary cost, they provide no real value to your business. Certain solutions may be illegal depending upon what you are showing. (See the article: Using Netflix & DVDs in Your Business).

So what’s the solution?

When homegrown DIY alternatives fall short of providing an ideal the answer is a custom TV network for your business. A network that brings the TV programs in legally and lets you message to your customers at the same time.

With It’s Relevant TV, it’s just easy. It’s Relevant gives you access to a living network, which features short-form family-friendly content designed with business settings in mind. The service allows you to customize your TV, giving you control over which categories play and what visitors see. It’s Relevant can also be used to display posts from social media accounts in real-time. This helps you to further positively promote your brand and get people to follow you online.

Car Dealership TV Systems – The Top 5 Most Important Elements

What do you need to consider when putting a TV service into your car dealership sales department or service department? Car dealership marketing extends beyond billboards and TV commercials. Using the dealership TV is one of the cheapest ways to get your ads seen, while bringing life to your waiting room.

Here are the top 5 elements to a quality TV system for car dealership waiting areas and lobbies:

1. Interesting TV Programming

Customers could be waiting minutes or hours. Regardless of how long they are waiting, you want to provide them with something entertaining or informative to watch. Just having videos about serving their vehicle or commercials about your dealership aren’t going to cut it.

2. Block Out Ads from Your Competitors

The time your customers are waiting for their vehicles to be serviced is the absolute worst moment for them to see an attractive message from a competing dealership. Block out the competition with Competitive Ad Block®. The service automatically blocks any outside car commercials from appearing on the TV. Instead, you get more quality programming and your own promotions for your customers to engage with.

3. Ability to Share Custom Messages

The time your customers spend waiting is an opportunity for you to tell them you care about them. Educate them about your inventory, policies and what sets your dealership apart. They are going to be watching the TVs for at least a portion of the time they wait so it’s a great opportunity to put your own messaging in front of them.

4. Real-Time Social Media

If customers leave without buying you need a gentle way to bring them back. Social media is a great way to connect with repeat customers and prospects alike. Get them interested in your dealership. Showcase your most recent posts on the TV and gently entice them to follow your accounts on Facebook, Instagram and Twitter. Showcasing multiple accounts is great because it allows them to follow on the platform they use the most.

5. Showcase your Dealership’s Videos and Commercials

You’ve spent time and money making videos, why not get more mileage out of them? So many dealerships produce videos that just end up on YouTube or for a limited time on local cable. You can use these same videos inside your dealership to increase customer awareness of your promotions, inventory, and specials.

What are you using in your dealership today? If it’s Cable or satellite, you are missing a great opportunity to both spread your own messaging and to block out messages from your competition. If it’s a custom solution you may not be showing enough interesting content, and/or might be paying too much for it. See what It’s Relevant TV for Car Dealerships has to offer. For less than most dealerships pay for a basic cable service, It’s Relevant is able to achieve all 5 goals above, with a unique non-looping platform.

You can speak to a TV consultant about dealer TV options by calling toll free: 855-ITS-RELE or by emailing: sales@itsrelevant.com.