ViewMedica Alternatives for Waiting Room TV – VMCast Reviews

Looking for an alternative to ViewMedica for your medical waiting room TV? We’ve summarized the top choices below.

Whether you’re a hospital, medical office, urgent care, doctor, dentist, or specialist, having a quality TV service provider in your waiting room is very important. Many people who had used the ViewMedica VMCast system in the past are looking for alternatives that provide a more content-rich experience. They are looking to achieve better patient engagement and visitor satisfaction with a different TV provider. Let’s take a look at the 3 types of TV services available to medical offices today:

#1 Custom Television Network

A custom television network is a relatively new technology. It’s a platform that delivers a variety of TV programming (that you can control), combined with the ability to message to your patients. Your messaging can take many forms; from your own videos and commercials to “digital signage” imagery, and programmable text on the screen. The Custom TV Network, pioneered by companies like It’s Relevant TV, keep television on the television, combine it will messaging, and provides ample control to the medical practice.

#2 Medical Information TV / Digital Signage

Medical Information TV provides a limited library of medical content, typically geared at medical specialties. At first glance these services, including ViewMedica, seem like a great match for a medical waiting room, but a closer examination of patient feedback shows that the content could use a boost. The goal of these services is to “educate your patients”, but if your patients aren’t engaged enough to watch the TV it’s really had to get that done.

The videos play on loop and can get very repetitive for patients sitting in front of them for any length of time. For this reason patients tend to “tune out” fairly quickly. They’d rather browse social media on their phones than watch a TV filled with only medical content and advertising for the practice.

Medical Information TV providers typically charge for access to videos and may charge extra per video you want to use. Some providers place pharmaceutical ads on your television that may become a source of added stress or anxiety for your patients.

#3 Cable Television

Cable TV is the service most often used in medical environments across the U.S. Cable lacks the ability to control anything other than choosing the channel you are on in any given moment. Competitive advertisements, inappropriate content and more can come across a cable TV broadcast. And short of advertising on cable, you can’t put your own messaging on the TV.

Best ViewMedica Alternative

While ViewMedica’s library of medical videos on demand is very much appreciated by doctors and specialists, you can do better than ViewMedica’s VM Cast service in your waiting room. Playing a small selection of medical videos that may not be relevant to your patients, over and over as they wait is a surefire way to lower patient satisfaction. Instead we recommend a custom television solution like It’s Relevant TV. Keeping the content relevant is crucially important for better visitor experience and online reviews.

Utilizing ViewMedica in the exam room, on a tablet for instance, is a great way to have videos on demand to show your patients. But it’s just not as good of a fit for the waiting room.

It’s much wiser to use a service that focuses solely on waiting room TV to provide the best patient experience, instead of trying to fit a square peg into a round hole. Relevance is key to keep engagement high. Check out It’s Relevant TV and Rele.tv for truly relevant solutions for medical waiting room environments.

Top Waiting Room Digital Signage Systems: Finding the Best

We all know that a good waiting experience can lead to a great visitor experience. And great visitor experience is the surefire way to get incredible online reviews. So, what are you doing to make the experience great?

The Best Customer Experience

Your visitors’ experiences begin in your waiting room, and what you have in the waiting room can influence patient/customer mindset for their entire visit. If you stumbled upon this article through an online search, you probably already had it in your mind to employ a digital signage system. Digital signage is exactly what it sounds like; a sign that displays on a digital screen instead of being a static print.

Digital signage systems use televisions to display your messages, text, images and even videos for your videos to see. But not all systems are created equal. In fact, most of them are known to create a repetitive experience that leaves a negative impression on your guests.

People enjoy watching TV. The vast majority of Americans spend multiple hours a week in front of their TVs, because they want to watch. But even though digital signage is seen on TV, it’s not TV. At least, not the TV people would look forward to watching.

When’s the last time you said, “I’m going to go sit down and watch a sign”?

Probably never.

So why would you force your visitors to watch a sign as they wait? Especially when they are forming their opinions about their experience from the moment they walk in.

“Oh, well our patients barely even wait, they are only there for a few minutes”
We’ve heard that one a lot. But even if everything goes perfectly and your patients are only waiting just a few minutes, why not give them the best experience possible? 3-minutes of enjoyment certainly beats 3-minutes of boredom.

This is why we recommend looking at Custom TV over Digital Signage. Custom TV can integrate all of the things you wanted to get out of Digital Signage, and more, while keeping TV on the TV.

Custom TV for Businesses, Offices, and Waiting Areas

The pioneers of Custom TV can be found at a company called It’s Relevant TV. Based just outside of New York City, It’s Relevant licensed top television programs and effortlessly combines them with your own messaging, images and videos. It gives your visitors the best of both worlds; the ability to see and understand what you want them to, while having a positive experience from the start with great programming they will enjoy. They even have self-install kits that make it easy to transform your TV without any advanced technical knowledge.

Man Cave Health: Creating The Best Waiting Room Experience for Men

Man Cave Health at the Department of Urology at Mount Sinai exemplifies how a great waiting room environment creates success in a practice. Innovative waiting room transformations are nothing new, however this “man cave” is really a first-of-its kind sports themed center that has gone all-in to attract middle-aged male patients. Their attention to the waiting room has really paid off.

Man Cave Health: The Essential Ingredients

The Man Cave Health waiting room is comprised of sports memorabilia, comfy brown leather chairs, dark wood walls, and a coffee bar – all of which feel like a “man cave” that your average man wouldn’t mind visiting, or coming back to. It’s just the sort of comfortable setting that a lot of men wish they could transform their basements into – maybe a handful will now.

As Dr. Ash Tewari, Chairman of Mt. Sinai, points out in the official video; men tend to take better of their cars than their own bodies. The design of the Man Cave Health waiting room is geared towards appealing to the things men traditionally like, which makes it easier for them to say “yes” to simple, yet important examinations that could save their lives.

It’s Relevant TV: Helps Practices Transform Their Waiting Rooms

It’s Relevant TV has been helping medical offices transform their waiting spaces– starting with their TVs. If you are a practice owner, or manager, and are looking for ways to draw more interest to your office while creating a more positive patient experience, please feel free to reach out to us. Whether you’re a medical specialist, urgent care, dentist, or hospital; we have been helping, and consulting with, all corners of the healthcare industry across the U.S.

It’s Relevant is the best in waiting room television. As amazing as the Man Cave looks, you don’t need to fully transform your waiting room to create a more positive patient experience. Start with putting something better on the TV. If you’re interested in learning more about the ways in which a custom TV network can generate more success for your medical office, visit It’s Relevant TV.