Medical Office TV – Where Waiting Presents an Opportunity

It’s Relevant has been working with urgent cares, dentists, and medical offices across the country in order to improve patient experience by doing more with the TVs in their waiting rooms. When it comes to medical offices there aren’t a lot of television options for waiting rooms, and any practice that strives to put patients first will often invest in a waiting area TV service of some kind.

Choosing the Right Service.

Medical lobby TVs should never settle for basic cable. Between the dwell time of patients, and the amount of people that come in and out of the office on any given day, there’s a lot of opportunities to expose them to your brand, services, and reasons for them to come back – none of which is taken advantage of when cable is in the picture. Digital sinage software like It’s Relevant TV gives you the freedom to customize the TV in your waiting room, and is the ideal service when trying to make your waiting room more inviting.

Why the TV?

TVs are a great way to engage with people because you don’t have to tell someone to look at the screen for them to notice what’s on. With TVs being as prevalent as they are, people are used to watching them. Televisions are familiar and catch the eye better than posters, banners, or signs ever could.

Patients wait in waiting rooms. Hence the namesake. They wait to be seen and the wait can be a long one. During that time, if there is a TV present in the room then it’s fair game to assume that someone is going to look at it at some point. This is your prime opportunity.  As they watch and you have their attention, you can be messaging to them.

What’s on the TV?

In the case of waiting rooms, the TVs we have seen are most often tuned to the news or some light programming with the patients’ comfort in mind. In practice this is a good gesture. However, in an age of rising technology, there exists an alternative. You can still offer patients comfort, but bring more for your practice at the same time.

It’s Relevant TV offers more than cable.

Cable is great for use at home. The programming that airs on television is intended for the comfort of living rooms where people sit down with the vested interest of watching TV. With the exception of the news, the average runtime of content on TV ranges from 30-60 minutes with an engaging plot or storyline. People in waiting rooms aren’t there to watch these shows. It doesn’t fit with the structure of a waiting room, whereas It’s Relevant’s TV’s short-form content is designed with the brief waiting period of patients in mind. IRTV provides short-form shows that are engaging and informative. They are the sort of thing you can walk away from with something interesting to talk about.

Dentist Offices: Playing the Waiting Game

“The waiting, is the hardest part…”

-Tom Petty and the Heartbreakers

You don’t need to appreciate classic rock to agree that waiting rooms take their toll on more than just time. We’ve all been there, the rows of padded chairs with wooden armrests, the piles of magazines, the TV, and the plant in the corner that may or may not be plastic. It’s these elements, and more, that make up the traditionally dull waiting room experience we know so well.

Empty Medical Waiting Room with Chairs
Empty Medical Waiting Room with Chairs

But does it have to be dull?

Sure enough, plenty of businesses and offices work hard figuring out how to make a waiting room more inviting, and put forth a lot of effort into improving their lobbies for their clients. But no matter where you go, whenever you end up having to wait for more than a few minutes you’ll likely see a TV.

And there’s a reason for that. TVs are an effective distraction. TVs draw people’s attention, and they’re a familiar element that we’re used to looking at on a daily basis – providing a quiet atmosphere with the comfort and white noise of what’s on. While televisions are great in that respect, there are many reasons that cable and satellite TV are not the best options for your office.

When you’re waiting to be seen by someone, you aren’t necessarily invested in a long program when you’re expecting to miss some, or most of it, as soon as you’re called away. And in the case of having the TV turned to any one station or giving visitors control over the remote, with a waiting room full of people it’s impossible to cater to them all and it’s likely that someone is going to get alienated.

So what’s a business owner to do about that?

It’s Relevant TV for Dentists and It’s Relevant TV for Medical Offices work to address those issues and more. Each custom TV network airs original content pulled from a vast library of categories tailored specifically for the practice it’s in. The segments run for two and a half minutes on average – meaning they’re brief enough to cater to an audience with limited focus, and the categories are varied enough that everyone is bound to see something that interests them on some level.

IRTV compliments an atmosphere in which people are looking for a distraction and aren’t there to be entertained. Going beyond aired content, the service can also be used to reach out to those people in waiting. Posts, photos, and even videos from your social media can be uploaded and played for visitors to see.

Whether you’re introducing your staff, highlighting local events, or even showcasing other services your business provides; it’s worth taking a look at: It’s Relevant TV.

 

Dental Education Through TV: Brushing Up on Hygiene

“Brush your teeth twice a day, for two minutes. Once in the morning, and again before bedtime. And don’t forget to floss…”

– Every Dentist & Mother

The words every kid grows up hearing a thousand times. The very same words people often seem to forget despite the constant reminders. How is it that kids, and even some adults, throw oral hygiene out the window and neglect this most basic routine?

Cartoon tooth character thumbs up to clean teeth clipart

It all comes down to delivery. Good oral hygiene starts at home, and extends to the dentist’s office. From parents passing on good habits to their kids to dentists educating them on proper dental care. But how do you do it? How do you get the message across and stress the importance of taking care of your teeth? Aside from the words we all know, dentists use a number of aids to educate patients.

Post-visit, your dentist might sit with you one-on-one and go over the proper ways to brush your teeth. They might ask what kind of toothbrush, or brand of toothpaste you’re using, if you’re flossing, etc; maybe they even pull out that big pair of plastic teeth. Some dentists even hand out brochures on dental care or have them available in the lobby for all to see. And in this age of technology, you might even find blogs written by the dentists you visit.

But how effective is that in the long run?
Are patients seeing your content?

Reaching the patients is the key

Without being able to reach patients effectively you can’t pass on whatever it is you’re trying to say.  It’s Relevant TV provides a unique and alternative solution to this problem…

dental-tv-custom-marketing-platform

Offices, waiting rooms, and even operatories, are often equipped with a television.  Dentists’ TVs are usually tuned into something like the news, weather, or a talk show for white noise or casual comfort. In short, a custom Dental TV can run those same kinds of programs for less than it costs to run basic cable – and do more for your practice at the same time. With It’s Relevant, you can not only air those key channels, you can run original content you yourself produced and show it to the world.

Have a video introducing your doctors, or staff? A lovely office tour of the practice featured on your website? You could have that aired on your waiting room’s television – as well as any promotions or events you want to share with your patients. Connect with them, and present a more welcoming experience through a dental television network.

So going back to oral hygiene and getting the message across, how is TV a better platform for this? The answer is pretty straightforward, people watch TV. They watch it, and they pay attention to it – sometimes moreso than face to face.

TV has a lasting impact

Speaking from my own personal experiences, I recall a time years ago when I was young and my mother was bringing me to a new dentist. And in her motherly attempt to relieve me of anxiety, she casually mentioned that the dentist I was going to see “Has a TV in his office, so you can watch it during the visit.”

The comfort and distraction that the TV provided turned an otherwise dreadful experience into something less so, which is precisely why it was there in the first place, and are often found in waiting rooms and operatories today.

As a kid, or even an adult, that period of time in which you are at the dentist, you are always looking for something to take your mind off of what’s going on. The patient is invested, and focused – and can be entertained and informed with the programs you choose to put on the TV.

If you’d like to create a better environment for your patients, and connect with them more, it can be as simple as changing the channel on your TV. Schedule a free consultation with one of our TV experts to help reach your goals. You can call 203-588-0994 or email: sales{at}itsrelevant.com to set up a conversation.